If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase to Talma-keshet.com. Please note that on all of our products are handmade by order, returned and canceled orders of handmade items there is a 30% restocking fee of item price. We will credit your original method of payment, excluding delivery charges.
Your satisfaction is important for us!
If for any reason you are not satisfied with your purchase, please let us know first by e-mail at:[email protected] only after receiving our approval, please send jewelry back, item should be pack in original jewelry box, inside bubble envelope. Only after we receive it, and inspect the item, we will make refund to the same payment method was on your order. Refund usually made within 1 week after receiving your order back. We will refund item price excluding shipping cost (For free shipping orders, we charge 5$ on shipping cost was made to you, when you return the item). We will not refund any shipping cost for returning item back.
We are not responsible to package lost when return, therefore we recommend adding insurance to shipping. We are not responsible for goods which do not receive or that is not returned in accordance with these terms
6 Givat Hamora st Hadera Israel